Customer service
- Implement AI-powered chatbots for efficient and immediate customer service.
- Provide quick answers to common questions, freeing up employees' time for more complex tasks.
There are certainly signs of a technological renaissance characterized by rapid advances in various fields, including artificial intelligence, biotechnology, quantum computing and more. The term "Renaissance" suggests a period of renewed interest, creativity and innovation, and these developments were seen as transformative in shaping the future.
Our most requested AI service is called “Our AI Intelligence”. It is a purely strategic-creative effort where our top three AI specialists lead a selected working group with you in AI matters.
The purpose is to map three parts:
Investigates how AI systems can favor or disadvantage certain groups.
It is about how personal information is handled and protected when AI is used.
Focuses on how automation through AI can replace human jobs.
Addresses the difficulties in understanding and auditing the decision-making processes of AI systems.
Addresses potential security threats that may arise when AI systems are used.
Discusses the importance of AI systems making decisions that are morally and ethically defensible.
Examines the risks that AI can be used to manipulate or create addiction in users.
Focuses on who is responsible when an AI system causes harm or failure.
Explores how the use of AI can reinforce or create new forms of social inequality.
You may have figured out by now that all the answers so far are written by an AI. Sure, the technology is new and far from perfect. But it is still just as groundbreaking as we thought for many years. Below are our own words about AI as part of our offering.
We understand that the best way to benefit from the technology and at the same time understand and influence the development going forward requires use. In all of our business areas, AI is applied to varying extents and our approach is to use the technology as much as possible as long as it does not compromise quality for our customers. In the foreseeable future, we believe that solutions will be a hybrid of human and AI. In this way, we do not directly believe that AI will challenge jobs, but rather create more efficient results.
In addition to the daily use we already make with AI, we have a dedicated work group of six people within Invise whose task is to test and follow AI going forward. It is important that you as a customer can lean on us in AI-related matters and see us as a partner who is happy to teach you how AI can be applied in your business to achieve higher efficiency and results.